Online ordering via FlorAccess
Your customer service team
Delivery
Delivery throughout Europe with conditioned transport
✓ Delivery within 2-3 days
✓ Temperature controlled transport
✓ Through all of Europe
We’re excited to announce a new transport pricing model as of the beginning of december 2021.
Our logistics team has created a new model that drastically reduces the transport costs for all our customers.This new model is lowering the costs as it optimizes the trolley load and puts more emphasis on transporting filled trolleys.
In the new model, customers that fill up their trolleys completely are rewarded with a big saving in transport costs. It is still possible to not completely fill the trolleys for those customers that do not want to. However, we have updated transport fees accordingly.
In all cases, filling up your trolleys has a significant impact and we always advise our customers to do so.
You can find the new pricing model below. New prices are also clearly indicated during checkout.
We’re looking forward to continuing to support your business in 2022.
Delivery charge
- Delivery charges are calculated from our logistic center in The Netherlands, to your location.
- Delivery is not included in the product price you see on the website.
- Prices for delivery are different for each postal code. You can find out your delivery prices by using the calculation tool on this page.
- Prices for transport are listed per single trolley.
- Prices listed are prices by our partners (external companies).
What are my delivery costs?
We deliver to all European countries. The exact shipping costs depend on your location and the number of trolleys ordered. To view prices for your location, please provide us with your postal code and country.
We deliver to 27 countries
We deliver to the following countries:
Quality & Insurance
- All transport is done by our partners with temperature controlled transport (constant 14-17 degrees celsius).
- All transport is insured for general product damage and temperature damage (frostbite, heat, etc).
- Price for insurance is included in the price of the products.
Plant Trolleys
- All orders are shipped on special plant carts.
- Upon delivery you have three options:
- You can empty the trolleys and return them to the driver within 10 minutes.
- You can exchange them with empty carts.
- You can keep the trolleys (till next delivery) by paying a deposit of 250 euros.
Delivery of your order
- Delivery days vary per postal code and country.
- When ordering, you can select your preferred delivery date.
- All orders are sent from our logistics center in Aalsmeer (the Netherlands). Depending on your location in Europe, your order will arrive within 1 to 4 days.
- After you have placed your order, all products are collected fresh from our suppliers. Please allow 2-3 days for collection before the products can be sent. In this way you get the freshest products directly from our suppliers.
- Total time between ordering and delivery is 3-7 days, depending on your location.
Delivery location and access by truck
- All orders are delivered by (large) trucks. For delivery within city centers, please contact our logistics team.
- FlorAccess works together with many local transport companies that are able to deliver to city centers with smaller trucks.
- Our logistics team will always contact you after your first order to tailor the delivery to your situation and wishes.
Arrival of your order
- After the products are shipped from our logistics center in Aalsmeer (The Netherlands), you'll receive all necessary information regarding the delivery:
- Name and contact details of our transport partner that will deliver the products to you
- Confirmation of your preferred delivery day.
- All drivers call you at least 30 minutes before arrival.
Our transporters
