FlorAccess
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Customer rating:
4.9
/
5
Online ordering via FlorAccess
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Plants for professionals
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Fresh plants with quality guarantee
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Fast international delivery
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Choose from 4,630 products this week.
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Quality and service rated 4.9 out of 5
Your customer service team
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Frequently Asked Questions
About FlorAccess
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What is FlorAccess?
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Why choose FlorAccess?
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Where is FlorAccess located?
Ordering
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I am a private consumer, can I also order at FlorAccess?
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Is there a minimum order amount?
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Do I need to create an account to order?
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Do you offer free delivery?
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What are the delivery costs?
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Are there hidden costs?
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Where do the plants come from?
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Do you keep plants in stock?
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How do you guarantee quality?
Payment
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How do I pay?
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When do I pay?
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Can I pay after delivery?
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Can I get a company credit?
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Do the prices include VAT?
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How much is the VAT if I don’t have a VAT number?
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Can I cancel my order after payment?
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Do you offer volume discounts?
Transport / delivery
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To which countries do you deliver?
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I’m not sure if FlorAccess ships to my country
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Do you ship via air freight?
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Do you issue phytosanitary certificates?
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When will my order be delivered?
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What time will my order be delivered?
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Can I pick up the order?
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Are the shipments temperature controlled?
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Can I keep the trolleys after delivery?
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How much is the deposit for the trolleys?
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Can I swap the trolleys?
Quality
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Do your plants come with a quality guarantee?
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I have a quality concern. Who do I contact?
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Why do I need to report quality concerns within 24 hours?
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Which quality concerns are accepted after 24 hours?
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What voids the quality guarantee?
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How do I take care of the plants?
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How do I store the plants?
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My plants arrived with wet soil, is this normal?
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I see a bug in one of my plants, what do I do?
Contact
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What are your business hours?
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How do I contact you per e-mail?
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Can I reach you via Whatsapp?
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What is your telephone number?
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Where are you based?
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What is your address?
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