Your first delivery
You can select to pay a deposit and keep the trolleys of your delivery, during the checkout on the website. By doing this, the order doesn’t need to be unloaded immediately after the delivery. The deposit is €250 for 1-5 trolleys and valid for 3 months after the last delivery.
At your next delivery, you will swap exactly the same amount of trolleys as the new delivery.
This deposit is intended for customers who order repeatedly and within three months. If you don’t fall into that category, a deposit is usually not possible. However, for large amounts, an exception can be made. Please contact our customer service team for this.
Make sure you always have the same number of trolleys and shelves in storage. For example:
The first delivery: 3 trolleys and 30 shelves
The second delivery: 2 trolleys and 20 shelves
Return with second delivery: 2 trolleys and 20 shelves
This way you still have the original amount of 3 trolleys and 30 shelves for which you paid the deposit.
If you would like to change the number of trolleys and shelves in deposit with you, please let us know beforehand. Here you can find a video on how to easily store the trolleys.
All trolleys you will receive from us have a green CC tag. When returning the trolleys, make sure all have a green CC tag as well. Trolleys without this tag will not be accepted and can never be returned.
It’s very important that you document the receipt you receive from the driver. These are your proof that you’ve handed in the trolleys. Without, it can happen that the deposit will not be refunded.
It could be that you are not planning an order for the next 3 months, for example, because you are closed during the season. Please let us know and prepare to return all trolleys with the driver at your last delivery. This includes the trolleys you had in deposit and the unloaded trolleys from that delivery. After we’ve received the confirmation, the deposit will be returned to you.
In case you do not place an order with us for 3 months, the transport company will come to pick up the trolleys. You will receive the deposit, minus the additional transport cost for the pickup.